frequently asked questions

The First Steps

Brass Ring icon.
Is filling out the Company Profile questionnaire required?
Brass Ring icon.
Will I have to sign a service agreement?
Brass Ring icon.
How long are initial service rates in effect?

Web DeSIGN

Brass Ring icon.
What does a web design project entail?
Brass Ring icon.
Why are web design prices not quoted right away?
Brass Ring icon.
How long does a web design project take?

Site Hosting

Brass Ring icon.
What is site hosting?
Brass Ring icon.
Do I need an SSL certificate?

Web Care Plans

Brass Ring icon.
What is included with a web care plan?
Brass Ring icon.
When will my web care plan become active?
Brass Ring icon.
Will my site rank #1 on search engines?

Service Invoices

Brass Ring icon.
How often are service invoices sent? When are payments due?
Brass Ring icon.
Can I upgrade or downgrade service plans?
Brass Ring icon.
What is your refund policy?