frequently asked questions

How long does a web development project take?

Depending on the project scope, a new website can be ready to go live within 1-3 months of signing a web development contract. Prompt client response always allows the process to go much smoother and quicker!

Why are web development rates not listed?

Each client has a different project scope, allowing us to customize pricing for their project. Therefore, we cannot determine exact rates for web development services until the client completes our Company Profile questionnaire. CONTACT US to get started today!

What is site hosting?

Site hosting is a wide-range of services that allow us to make your website accessible via the World Wide Web, all while meeting our standards for content delivery (speed) and security.

However, Brass Ring hosting plans come with more than just getting your site live ... our plans are packed with features that ensure your site is always responsive, reliable, and secure:

  • Custom domain connection
  • Access to our CMS Editor
  • Backups and versioning
  • Password protection
  • Custom forms (I.E. contact us)
  • SEO management
  • Integrations (I.E. Google Analytics and Google Maps)
  • Site-wide search
  • Automatic security pathing
  • SSL (secure-socket layers) certificate
  • ... and so much more!

How much does an SSL-certificate cost?

An SSL-certificate is vital with all websites, as it provides security and SEO benefits and puts site visitors at ease. However, it can potentially cost you hundreds of dollars a year just to have it ... that's crazy to think about!

At Brass Ring, we believe that a secure website should be a no-brainer. Therefore, your site will be SSL-secure at no cost to you!

When will a site maintenance plan become active?

Site maintenance plans become active on the 1st day of the calendar month following the date a new website goes live. Some clients are eligible for one (1) full calendar month of free site maintenance when their sites go live.

Social content and digital marketing plans become active on the 1st day of the calendar month after contracts are signed.

What is included with a site maintenance plan?

Our site maintenance plans include the following services:

  • Daily site monitoring: Brass Ring ensures your site is always responsive, reliable, and secure every day.
  • Daily analytics: We keep track of metrics such as daily site visitors, average session duration, and bounce rate.
  • Weekly SEO monitoring: Each week, we will search vital keywords and key phrases to ensure our SEO strategies are working properly.
  • 1-hour of content maintenance per month: General site edits and changes to existing site content (more time is available for an additional fee).

Brass Ring can also develop new site content for an additional fee (I.E. blog posts, video uploads, etc.).

How long are maintenance rates locked in?

After signing any maintenance contract (site, social content, or digital marketing), rates are locked in one (1) calendar year after the contract becomes active.

One (1) month before reaching this date, we will send updated maintenance service rates that are locked in one (1) calendar year themselves; this process will continue annually for the length of the contract.

Can my site be on the first page of search engines?

Brass Ring uses organic SEO (search engine optimization) strategies to help build the backbone in getting your website on the first page of search engines such as Google and Bing. However, sharing and advertising your website is a key factor in ensuring higher rankings, which we strongly recommend doing when your new Brass Ring site goes live!

There are many free and paid advertising options that you can look into, including our social content and digital marketing services.

Do you offer social media management?

While we offer social content development, we currently do not offer social media management services. An example of social media management services include monitoring (and replying to) comments, replies, and messages.

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