Buffalo Web Design, SEO, and Marketing FAQs

All new prospective clients start by booking a discovery call. You’re always welcome to email or text us, but new project inquiries will be directed to book a call so we can give your request proper attention.

The discovery call is a chance to talk through your goals, challenges, and ideas. We’ll ask questions, explain how we work, and determine whether we’re a good fit.

If it makes sense to move forward, we’ll send an email after the call outlining next steps, pricing, and scope.

Yes. Every website or marketing project requires a signed service agreement. Our agreements are straightforward and designed to clearly outline scope, timelines, and costs—no surprise fees or confusing terms.

Work does not begin until the agreement is signed and the first payment is received.

Yes. The initial payment reserves your spot and officially starts the project.

Not necessarily. You’re welcome to provide content if you have it, but we also offer content creation services if writing isn’t your thing.

Absolutely. Whether you’re looking for a full rebuild or improvements to your current site, we’ll help you decide what makes the most sense for your business.

We also specialize in Webflow migrations for better performance and flexibility.

Simple information websites are usually completed within a few weeks. Larger or more complex projects may take 1–2 months, depending on scope and how quickly content and feedback are provided.

No problem. Our upkeep plans include ongoing support for updates and improvements as your business grows.

Yes. Hosting is required to keep your website live and secure.

We work with Webflow, a fast, reliable hosting platform so you don’t have to manage the technical details.

We monitor site health regularly. If an issue comes up, we address it as quickly as possible—often before clients even notice.

Regular maintenance helps keep your site secure, functional, and up to date. We handle technical updates so you can focus on running your business.

For most businesses, monthly updates are sufficient. Businesses with frequent events, promotions, or content may benefit from more regular changes.

If your audience is active on social media, it can be a great way to build trust and visibility. We help you stay consistent without it becoming overwhelming.

Yes. Many clients start with a website or SEO and expand into additional marketing services over time as their needs grow.