Frequently Asked Questions

How long does a web development project take?

Depending on the project scope, a new website can be ready to go live within 1-3 months of signing a web development contract. Prompt client response always allows the process to go much smoother and quicker!

Why are web development rates not listed?

Each client has a different project scope, allowing us to customize pricing for their project. Therefore, we cannot determine exact rates for web development services until the client completes our Company Profile questionnaire. CONTACT US to get started today!

What is site hosting?

Site hosting is a wide-range of services that allow us to make your website accessible via the World Wide Web, all while meeting our standards for content delivery (speed) and security.

‍However, Brass Ring hosting plans come with more than just getting your site live ... our plans are packed with features that ensure your site is always responsive, reliable, and secure:

Custom domain connection
Access to our CMS Editor
Backups and versioning
Password protection
Custom forms (I.E. contact us)
SEO management
Integrations (I.E. Google Analytics and Google Maps)
Site-wide search
Automatic site security
SSL (secure-socket layers) certificate
... and so much more!

How much does an SSL-certificate cost?

An SSL-certificate is vital with all websites, as it provides security and SEO benefits and puts site visitors at ease. However, it can potentially cost you hundreds of dollars a year just to have it ... that's crazy to think about!

At Brass Ring, we believe that a secure website should be a no-brainer. Therefore, your site will be SSL-secure at no cost to you!

When will a site maintenance plan become active?

Site maintenance will become active the day the site goes live. Once live, site maintenance will be billed from the initial publishing date through the end of that calendar month (I.E. a publishing date of October 15th through the end of the month: October 31st).

What is included with a site maintenance plan?

Our site maintenance plans include the following services:

Daily site monitoring: Brass Ring ensures your site is always responsive, reliable, and secure every day.
Daily analytics: We keep track of metrics such as daily site visitors, average session duration, and bounce rate.
Weekly SEO monitoring: Each week, we will search vital keywords and key phrases to ensure our SEO strategies are working properly.
1-hour of content maintenance per month: General edits and changes to existing site content (more time is available for an additional fee).

Brass Ring can also develop new site content for an additional fee (I.E. blog posts, video uploads, etc.).

How long are initial maintenance rates locked in for?

After signing any content maintenance contract, listed rates are locked in for approximately one (1) calendar year after the contract becomes active.

One (1) month before reaching this date, we will send updated maintenance service rates that are locked in one (1) calendar year themselves; this process will continue annually for the length of the contract.

Can my site be on the first page of search engines?

Brass Ring uses organic SEO (search engine optimization) strategies to help build the backbone in getting your website on the first page of search engines such as Google and Bing. However, sharing and advertising your website is a key factor in ensuring higher rankings, which we strongly recommend doing when your new Brass Ring site goes live!

There are many free and paid advertising options that you can look into, including our social content and digital marketing services.

Do you offer social media management?

While we offer social content development, we currently do not offer social media management services. An example of social media management services include monitoring (and replying to) comments, replies, and messages.