frequently asked questions

The First Steps

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Is filling out the Company Profile questionnaire required?
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Will I have to sign a service agreement?
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How long are initial service rates in effect?

Web Development

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What does a web development project entail?
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Why are web development projects not quoted right away?
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How long does a web development project take?

Site Hosting

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What is site hosting?
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Do I need an SSL certificate?

Site Maintenance

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What is included with a site maintenance plan?
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When will a site maintenance plan become active?
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Will my site rank #1 on search engines?
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Can I upgrade or downgrade service plans?

Service Invoices

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How often are service invoices sent? When are payments due?
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What is your refund policy?